DYNADOK TECNOLOGIA LTDA (“DYNADOK”) considers the protection of data and the privacy of its clients, employees, and users of our platforms to be of utmost importance. We adopt systems and measures within our business operations designed to protect the security and integrity of all information.
This Privacy Policy is part of DYNADOK’s governance framework and has been prepared in compliance with Law No. 13.709/2018 — the General Data Protection Law (“LGPD”) — as a demonstration of our commitment to protecting the personal data of all our clients, employees, and users of our platforms and systems (“Users”), or anyone whose personal data we process in any way.
Thus, the processing of personal data will occur under the terms described in this Policy and in accordance with the principles of the LGPD. This Policy has been drafted to preserve your privacy, ensuring that your personal data will be processed in accordance with Brazilian legislation, market best practices, and to help you understand how we collect, store, share, and protect the personal information you provide to us.
Accordingly, DYNADOK reaffirms its commitment to act in compliance with the principles of purpose, adequacy, necessity, free access, quality, transparency, security, prevention, non-discrimination, responsibility, and ethics, in order to safeguard privacy and ensure the confidentiality of Users’ Personal Data.
1) General Information
When you contact our company, use our services, or access our website or platform, we may collect personal information that you provide as part of the process.
When you access our website or use our services, we may also automatically receive your computer’s internet protocol (IP) address to gather information that helps us learn about your browser and operating system.
This Policy is continuously updated in line with new technologies, business practices, and market needs. For further information, questions, or to request deletion or correction of your data, please contact us at cloud@dynadok.com.
2) Principles and Guidelines
Our use and sharing of your data follow the guidelines and principles of Law 13.709/2018 (LGPD), specifically:
- Principle of Adequacy
- Principle of Necessity
- Principle of Transparency
- Principle of Free Access
- Principle of Data Quality
- Principle of Security
- Principle of Prevention
- Principle of Accountability
- Principle of Non-Discrimination
- Principle of Purpose
In addition:
- Only the data strictly necessary for achieving the intended purpose will be collected, and its processing will follow the purposes informed by DYNADOK;
- DYNADOK will not sell your data but may share your personal information with partner companies to enhance your experience as a website user or client, always aligned with the same purposes and principles described in this Policy.
3) Key Definitions
- Controller: The entity responsible for decisions regarding the processing of personal data.
- Sensitive Data: Personal data concerning racial or ethnic origin, religious beliefs, political opinions, trade union membership, or data related to health, sex life, genetics, or biometrics when linked to an individual.
- Personal Data: Information related to an identified or identifiable person, such as name, ID number, CPF, email, and phone number.
- Operator: The entity that processes personal data on behalf of the Controller (e.g., vendors).
- Data Subject: The individual to whom the personal data refers.
- Data Processing: Any operation performed on personal data, such as collection, production, classification, use, access, storage, sharing, transfer, modification, or deletion.
4) Who This Policy Applies To
This Policy applies to all individuals whose data is processed by DYNADOK — through our website, during the contracting of our products and services, via social media, or third-party websites — including users, clients, employees, suppliers, and business partners.
5) What Personal Data We Collect and How We Use It
DYNADOK collects personal data when you access our website or hire our services, such as:
- Identification data: ID, CPF, full name, address, date of birth;
- Financial and professional data: payslips, work history, etc.
For employees, suppliers, and partners, data collection may also occur through direct contact, professional networks, or intermediary companies. Information may include: name, email, address, phone, CPF, RG, and financial data.
Personal data may be processed for purposes such as:
- Improving customer service;
- Responding to inquiries efficiently;
- Personalizing the user experience;
- Using feedback to improve our products and services;
- Conducting promotions, contests, and surveys;
- Sending information that you have agreed to receive;
- Fulfilling contractual obligations;
- Complying with legal obligations;
- Other lawful and legitimate purposes as notified.
6) Legal Bases for Processing Personal Data
We process your personal information based on several legal grounds, primarily:
- Consent: You may withdraw it at any time without affecting prior processing.
- Contract Performance: To fulfill or execute contractual obligations.
- Legal Obligations: To comply with applicable laws or legal processes.
- Legitimate Interest: When processing is necessary for DYNADOK’s legitimate purposes without overriding your rights.
- Exercise of Rights: To manage legal claims or regulatory matters.
7) Data Subject Rights
Under the LGPD, you may exercise the following rights by contacting cloud@dynadok.com:
- Access to your personal data;
- Correction of inaccurate or outdated data;
- Confirmation of processing;
- Anonymization or deletion of unnecessary data;
- Data portability;
- Information on data sharing;
- Revocation of consent;
- Deletion of consent-based data;
- Objection to unlawful processing;
- Review of automated decisions.
DYNADOK will respond within 15 business days. Requests may be denied in cases where data retention is legally required or contractually necessary.
8) Data Sharing with Third Parties
We may share your data with employees, business partners, or authorized service providers assisting us in delivering services and managing operations. All third parties are contractually obligated to ensure data protection and legal compliance.
If third parties are located in other jurisdictions (e.g., the U.S. or EU), your data may be subject to local laws (e.g., the U.S. Patriot Act or GDPR).
Once you leave DYNADOK’s website or access third-party services, this Policy no longer applies. We recommend reviewing their respective privacy policies.
9) Data Retention
Your data will be stored for as long as necessary to fulfill its intended purpose or to comply with legal, contractual, or regulatory obligations.
10) Cookies
DYNADOK uses cookies to enhance your browsing experience.
Cookies are small data files stored on your device to remember preferences and understand user behavior.
Types of cookies we use include:
- Necessary Cookies: Essential for core functionality.
- Analytics Cookies: To analyze and improve site performance.
- Chat Cookies: For communication and support tools.
- Advertising Cookies: For targeted ads.
- Third-Party Cookies: From external services integrated into the website.
You can manage your cookie preferences via our cookie notice on the homepage or through your browser settings.
11) Disclosure
We reserve the right to disclose personal information if required by law, court order, or to enforce contractual or regulatory obligations.
12) Information Security
We adopt physical, organizational, and technological measures to prevent unauthorized access, alteration, disclosure, or destruction of data.
Information provided to us is encrypted and handled following industry best practices.
13) Contact Us
For questions or data-related requests, contact our Data Protection Officer (DPO) via cloud@dynadok.com.
14) Policy Updates
DYNADOK reserves the right to update this Policy at any time. Updates take effect immediately upon publication.
If DYNADOK merges with or is acquired by another company, your information may be transferred to the new owners.
COOKIE POLICY
We use cookies to improve website performance and user experience.
What are cookies?
Cookies are small text files stored on your device by your browser when you visit a website. They help recognize your device and remember preferences.
Cookies collect only user-identifying information and browsing data, such as access country or pages visited. You can block or delete cookies via browser settings, though some site functions may not work properly.
Types of cookies used:
- Essential cookies: Required for basic functions like login and form submissions.
- Analytical cookies: Help us monitor performance and usage.
- Functional cookies: Store user preferences.
- Third-party cookies: Measure ad and app effectiveness.
- Advertising cookies: Personalize and limit ad frequency.
Cookies may be permanent (stored between visits) or session-based (deleted when you leave the site). You may disable cookies at any time through your browser settings.
Data Protection Officer (DPO)
To ensure LGPD compliance and safeguard your data, DYNADOK has appointed a Data Protection Officer:
Data Protection Officer (DPO):
Name: Matheus Puppe
Office: M. Puppe & Associates (Puppe Sociedade de Advogados, CNPJ 41.632.008/0001-58)
Contact: cloud@dynadok.com
The DPO is available to address questions, respond to requests, and ensure that your personal information is handled securely and in compliance with applicable laws.